Our Services

Getting to know your customers

Our usability services are focused on really understanding you and your users in order to help you deliver a successful project. Our solutions are centred around delivering the best return-on-investment and improving your marketing campaign performance.

Eye Tracking

Eye Tracking Services

More than just heatmaps. Our flexible and mobile eye tracking studies can provide valuable insight into how your customers naturally engage with you. Our proven study methodology can measure objectively how we can improve your customers’ experience and maximise your marketing performance.

  • Mobile and agile setup
  • On-site or in-situ studies
  • Real insight based on quantitative analysis
  • Flexible solution to suit your needs

Eye Tracking Solutions »

User Experience

User Experience

By understanding your customers and applying solid experience and best practice, we can help achieve your goals and deliver a more efficient and effective customer experience.

  • User Testing
  • Empirical research
  • Requirements Capture
  • Customer Journeys
User Experience solutions »

User-centred design

User Centred Design

We’re passionate about keeping the user central to any design. We implement usability outcomes and best practice to optimise the customer journey through Information Architecture, Wireframing and Prototyping.

  • Information Architecture
  • Wireframing & Prototyping
  • Functional Specification
  • Systems Integration
User-centred design solutions »


Accessibility compliance

Having your content enjoyed by everyone means more people will engage with your business. By designing your site to be user-friendly with people with disability, we can make your site by nature compliant with any Accessibility standards.

  • Accessible design & layout
  • Accessibility compliance
  • W3C Web Standards compliance
  • HTML and CSS best practice
Accessibility solutions »

Why use Emotion Insight for usability?